Contact us - by email 

To get started, please tell us what you wish to contact us about.

1. Select one of the following categories:

 Account and billing
 Email
 Bell Internet connection
 Network abuse
 Comments and feedback

2. Now select the topic that best describes your issue:

Billing questions (explanation, payment options)
Price plans, offers and service availability
Internet usage activity
Forgot bell.ca username or password
Status of Bell Internet orders or shipments
Account and billing issue not listed above

2. Now select the topic that best describes your issue:

Forgot Bell email address or password	Forgot Bell email address or password
Cannot send or receive emails	Cannot send or receive emails
Setting up email software	Setting up email software
Creating Bell Mail address	Creating Bell Mail address
Email features (spam filter, forwarding, vacation autoreply)	Email features (spam filter, forwarding, vacation autoreply)
Email issue not listed above	Email issue not listed above

2. Now select the topic that best describes your issue:

Setup or troubleshoot wireless connection
Forgot Bell Internet user ID (b1xxxx##) and/or access password
Slow Internet connection and browsing issues
Limited or no connectivity
Security services
Internet check-up
Bell Internet connection issue not listed above

2. Now select the topic that best describes your issue:

Unsolicited email
Received Virus/Spyware/Malware through email
Fraudulent email
Other issue not listed above

 

Important Message
To ensure your privacy, we do not respond to this type of question via email.
Please reset your bell.ca username and/or password online.
If you require more help, you can also chat with one of our online representatives.

Important Message
To ensure your privacy, we do not respond to this type of question via email.
However, you can log in to My Internet and click on Manage my email addresses to see your current email addresses and to reset your email passwords.
If you require more help, you can also chat with one of our online representatives.

Important Message
To ensure your privacy, we do not respond to this type of question via email. Find out how to change your Internet access password.
If you require more help, you can also chat with one of our online representatives.